Reading: Why Is Find My iPhone Not Working?
iCloud or Find My iPhone Are n’t On
The most ironclad requirement for being able to use Find My iPhone is that both iCloud and Find My iPhone must be enabled on the device you need to locate before it ‘s lost or stolen .
If these services are n’t on, you wo n’t be able to use the Find My iPhone web site or app, since the military service wo n’t know what device to look for or how to contact it .
For this reason, it ‘s significant that you enable both features when you first gear set up your device. even if you did n’t set it up then, you can set up Find My iPhone at any time .
iPhone Has No Power/Is Turned Off
In most cases, Find My iPhone can only locate devices that are turned on or have battery exponent. The reason ? The device needs to be able to communicate with cellular or Wi-Fi networks and send GPS signals in order to send its placement to Find My iPhone .
If you have Find My iPhone enabled but your device is turned off or out of battery power, the best Find My iPhone can do is to show the device ‘s last know location before the world power was cut. It will display that localization in the Find My iPhone app or web site for 24 hours .
If your device is running io 15 or former, however, Find My iPhone can inactive find it even if it ‘s powered off .
iPhone Has No Internet connection
Find My iPhone requires the missing device to connect to the internet to report its location. If the device ca n’t connect, it ca n’t say where it is. This is a common explanation for why Find My iPhone is n’t working .
Your phone might have no internet association due to being out of range of Wi-Fi or cellular networks. The person who has it could have turned off those features ( by enabling Airplane Mode through Control Center, for example ). If that ‘s the case, precisely like when there ‘s no power, you ‘ll see the telephone ‘s last know localization for 24 hours .
The SIM Card Has Been Removed
The SIM tease is the little card on the side ( or top, on some early models ) of the iPhone that identifies your earphone to your earphone ship’s company and lets your phone connect to cellular networks. Without it, your telephone ca n’t connect to a cellular network and thus ca n’t communicate with Find My iPhone .
If the person who has your iPhone removes the SIM, your earphone will basically vanish from the internet ( unless it is connected to Wi-Fi ). On the asset side, the phone needs a SIM to use cellular call networks, indeed even if the thief puts a unlike SIM batting order in it, the telephone will be visible to Find My iPhone following clock it comes on-line .
Believe it or not, the date set on your device can affect whether Find My iPhone works by rights. This issue is true for many Apple services ( it ‘s a common reference of iTunes errors, for exemplify ). Apple ‘s servers expect devices connecting to them to have the right date, and if they do n’t, problems ensue .
Your iPhone ‘s date is normally set mechanically, but if it were to change for some cause, that can interfere with Find My iPhone. To prevent this from happening, follow these steps :
- Tap Settings.
- Tap General.
- Tap Date & Time.
- Move the Set Automatically slider to On/green.
Learn more about changing the date and time on your iPhone, the many implications of doing that, in How to Change Date on iPhone .
Find My iPhone Is not available in Your state
The Find My iPhone service is not available in all countries. Maps data needs to be available for that state, and Apple does n’t have access to that data cosmopolitan .
If you live in one of those countries, or if your device is lost in one of those countries, it wo n’t be traceable on a map using Find My iPhone. The estimable news is that all other Find My iPhone services, like distant lock and data deletion, are still available .
You ‘re Using the Wrong Apple ID
This is n’t the most probably option, but if Find My iPhone is n’t working when you need it and none of the other options apply, it ‘s worth check .
When you log into Find My iPhone, you have to use the lapp Apple ID to login that you use on the missing iPhone. Apple tracks devices by Apple ID and entirely lets you track missing devices with your Apple ID. It ‘s potential that if you ‘re using person else ‘s computer or phone to track your lost iPhone, you ‘re besides logged into Find My iPhone using their Apple ID without realizing it .
The Device Has Been Restored ( io 6 and Earlier )
On iPhones running io 6 and earlier, thieves were able to delete all the data and settings off an iPhone to make it disappear from Find My iPhone. They could do this by restoring the earphone to factory settings, even if the earphone had a passcode .
If you’re running iOS 7 or higher, this no longer applies. In io 7, Activation Lock prevents a call from being restored without the password in the first place used to activate it. That’s another full rationality to always upgrade to the latest translation of io ( assuming your device supports it ) .
Your iPhone Is Running io 5 or Earlier
This is improbable to be an write out for most people these days, but Find My iPhone requires that the device is running at least io 5 ( which came out in the fall of 2011 ). Assuming your device can use io 5 or higher, make indisputable to update to the latest adaptation ; not entirely will you be able to use Find My iPhone, you ‘ll besides get hundreds of other benefits that come with the new OS .
about every iPhone however in use these days has been upgraded to iOS 11 or higher, but if you ‘re trying to track an old iPhone and ca n’t figure out why it ‘s not work, this could be the reason .