Presidential Bicentennial Coin and Stamp Collections

Return Policy & Order Cancelations

Due to COVID-19 return processing times are taking longer than normal.  Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.
IMPORTANT:  With limited exceptions, returns (i) are refunded to customer by store credit redeemable on franklinmint.com and (ii) customer is responsible for return shipping charges. 

Please know that we understand that choosing the right décor for your home/office can be a long-winded process. We want you to feel confident in your purchase. This is why we are more than felicitous to assist you with finding the right choice. If it ’ s not the right burst, we ’ ll aid you get there .
You can return most items for a shop credit within 30 days of delivery. Unless noted below, outbound ship charges are non-refundable and you will be creditworthy for all revert transportation costs.

headroom merchandise and any items marked “ Final Sale ” can not be returned. other nonreturnable trade includes headroom items, personalized items, bundled items at dismiss rates ( e.g. “ 4 for $ 20 ” ; unless the entire bundle is returned ), items marked nonreturnable at the check or within the product description page, and products that have been assembled
If there is a err with your order, or items arrive defective/damages at the clock of acknowledge, we will take care of it and work with you to find the best solution as far described below .
To begin the return/exchange process, please reach out to our customer service team for aid. Our Customer service representatives are available by emailing support @ franklinmint.com
Returns/Exchanges
You can return most items for store credit cashable on franklinmint.com within 30 days of manner of speaking. The watch will apply :

  • only outbound ship charges for damaged orders will be reimbursed. All other embark charges are non-refundable and will automatically be deducted from the refund credit amount.

  • clearance merchandise, any items marked “ Final Sale ” or marked nonreturnable may not be returned/exchanged.

  • We reserve the properly to refuse returns/exchanges of items that are not in as-new discipline due to damage or misuse by the customer.

  • Each returned item must be in its original circumstance and packaging to be accepted.

  • We are not apt for any reelect packages that may become lost or stolen in transit. Please keep proof of postage and/or reelect tracking number when shipping back returns.

  • After we have processed your return, reimbursement is by and large issued within 5-7 business days .

Defective Product and Returns due to Our Error

If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we ’ ll make it correct by sending you substitution parts or accessories, replacing the item or issuing you a refund. In such an event, there is no rejoinder embark charges .
Order Cancellations
We strive to have all orders picked, packed, and shipped ampere quickly as possible because we know you ca n’t wait to receive it ! With that in mind, once your order is placed, we are not able to cancel your order. Please see the hark back policy for extra information if a return is still needed .

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