Viewing & Changing Orders – Shopping Help

once an detail is shipped or picked up, Apple will create an invoice for your club. To view or print your bill, go to your order Listing ( Opens in a raw window ) page and select an item to go to the order details. then, blue-ribbon View Invoice at the top of your order details page to access your invoice. If you are unable to cancel your item on-line, you may be able to return it. To see if your detail is eligible for a return, refer to the Returns & Refunds help page or talk with an Apple Specialist at 1‑800‑MY‑APPLE. once you ’ ve submitted your cancellation request, the condition message of that detail will read Canceled or Pickup Canceled. If you canceled an item that was shipping to a physical address, you will not be billed for your detail. If you canceled a pickup item, you may have been billed. We will initiate your refund immediately after you submit your cancellation request. If your detail is in Processing, you can cancel it online before it ships. Go to your orderliness Listing ( Opens in a new window ) page and select an detail to see your order details, then choice Cancel Item.

If you didn ’ thymine receive an order recognition, pickup, or dispatch telling electronic mail, we may have an incorrect electronic mail savoir-faire or the emails might be stuck in your spam or junk mail folder. You can update your e-mail savoir-faire for an ordering by selecting Edit in the club details under the Contact Information part. If your order is in Processing, you may be able to edit your shipping savoir-faire in your arrange details. In the “ Delivers to ” section below your detail, blue-ribbon Edit. To edit or remove an engrave or gift message, look for the Gift Wrap and Message or Engraving section in your order details below your item and choice Edit. gestural in to your order Listing ( Opens in a new window ) page and select an token to view your regulate details. You may be able to edit the item if the condition reads Order Placed or Processing. If you placed an order as a guest, you ’ ll need to add it to your Apple ID to make changes online. You can edit your mobile earphone number at any clock by signing into your account and editing the cargo telling preferences for your holy order. Refer to the Shipping & Pickup avail page for more details. once your regulate ships, or is available for pickup, we ‘ll send you a text message. The text message will include your order number and a radio link to the track or cartridge storehouse information. We besides send texts on the day of rescue or after your token has been delivered, depending upon your transport method, country, and carrier. You may receive between 1-4 text messages per dispatch on your regulate. once your item is available at the Apple Store, we ‘ll send a Pickup Notification e-mail with the Apple Store localization. You can besides view the Apple Store localization and, if applicable, the pickup touch in on-line order Status ( Opens in a fresh window ). To ensure dependable delivery, most shipments require a signature on rescue. If your delivery requires a signature and you won ’ thyroxine be available, you can use the “ Pre-sign for delivery ” yoke to authorize the delivery with the carrier ahead of time. Refer to the Shipping & Pickup help page for more data. You can besides view shipping information by selecting an item from your order Listing ( Opens in a new window ) page. There you ’ ll see the most holocene delivery estimates, deoxyadenosine monophosphate well as a Track Shipment link to detailed tracking data on the carrier wave ’ second web site. If you ordered multiple items, you may have classify tracking information for each detail. It ‘s easy to check the condition of your ordering. First, visit your decree Listing ( Opens in a new window ) page and enter your Apple ID and password. Once you sign in, select an detail to view your order details. Do n’t have an Apple ID ? Visit the Your Account help foliate for more details on how to create an Apple ID. You can view and edit your orders without an Apple ID by signing in with your order number, along with the mail code or electronic mail address. To view or edit your Apple order on-line, visit your rate Listing ( Opens in a new window ) page and augury in with your Apple ID and password. Want to view or edit an order ? You can check holy order condition, track a delivery, opinion pickup details, edit your delivery or electronic mail cover, print an invoice, and more by checking your on-line holy order Status ( Opens in a new window ) .

SALES & REFUND TERMS AND CONDITIONS (“TERMS”)

U.S. Sales and Refund Policy

Thanks for shopping at Apple. We appreciate the fact that you like to buy the cool stuff we build. We besides want to make sure you have a reinforce know while you ’ ra explore, evaluating, and purchasing our products, whether you ’ re at the Apple Online Store, in an Apple Retail Store, or on the call with the Apple Contact Center. ( To make it visually easier on both of us, we ’ ll mention to these entities as the “ Apple Store ” in this policy. )

As with any shopping experience, there are terms and conditions that apply to transactions at an Apple Store. We ’ ll be equally abbreviated as our attorneys will allow. The independent thing to remember is that by placing an holy order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple ’ s Privacy Policy ( Opens in a newfangled window ) and Terms of Use ( Opens in a raw window ) .

Standard Return Policy

We basically believe you will be thrilled with the products you purchase from the Apple Store. That ’ randomness because we go out of our means to ensure that they ’ re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the comply terms related to returning a merchandise .

For any undamaged product, merely return it with its include accessories and packaging along with the master receipt ( or gift receipt ) within 14 days of the date you receive the product, and we ’ ll central it or offer a refund based upon the original requital method acting. In addition, please note the stick to :

  • Products can be returned only in the country or region in which they were originally purchased.
  • The following products are not eligible for return: electronic software downloads, subscriptions to the Software-Up-To-Date program, Apple Store Gift Cards, and any Apple Developer Connection products.
  • For returns to an Apple Retail Store for cash, cash equivalent, and check transactions over $750, Apple will mail a refund check to you within 10 business days.
  • Should you wish to return ten or more of the same product, you must return to the Apple Store where originally purchased.
  • In the case of items returned with a gift receipt, Apple will offer you an Apple Gift Card.
  • Opened software cannot be returned if it contained a seal with the software license on the outside of the package and you could read the software license before opening its packaging. As an exception, you may return Apple-branded software if you do not agree to the licensing terms; however, you may not retain or otherwise use any copies of returned software.
  • Apple provides security features to enable you to protect your product in case of loss or theft.  If these features have been activated and cannot be disabled by the person in possession of the phone, Apple may refuse the return or exchange.
  • For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds ( Opens in a new window ) page.

Return of AppleCare+ under an iPhone Upgrade Program

Should you return the AppleCare+ fortune of your iPhone Upgrade Program, please note that you will lose your upgrade choice as set away under the terms of the iPhone Upgrade Program ( Opens in a new window ) .

iPhone, iPad and Watch Returns – Wireless Service Cancellation

wireless carriers have different serve cancellation policies. Returning your iPhone, iPad or Watch may not automatically cancel or reset your radio receiver account ; you are responsible for your wireless service agreement and for any applicable fees associated with your radio account. Please contact your wireless service provider for more information.

Apple Watch Returns

Apple Watch from the Edition collection may lone be returned or exchanged if it ’ second in its original, undamaged and overlooked condition after passing inspection at Apple ’ s offsite facility. Depending on your original form of tender, a hindrance, wire transfer, or refund to your debit/credit batting order will be issued within 10 business days provided the render item is in its original stipulate .

Additional Apple Product Terms

The purchase and use of Apple products are discipline to extra terms and conditions found at hypertext transfer protocol : //coinselected.com/legal/sla/ ( Opens in a new window ) and hypertext transfer protocol : //coinselected.com/legal/warranty/ ( Opens in a new window ) .

Making unauthorized modifications to the software on an iPhone violates the iPhone software license agreement. The coarse condition for modifying an iPhone is jail-breaking, with a particular stress on the moment part of that term. That ’ randomness why we strongly, about decidedly, recommend that you do not do indeed. Really. Should you be unable to use your iPhone due to an unauthorized software modification, its haunt will not be covered under the guarantee .

Pricing and Price Reductions/Corrections

Apple reserves the right to change prices for products displayed at/on the Apple Store at any time, and to correct pricing errors that may unwittingly occur. extra information about price and sales tax is available on the Payment & Pricing ( Opens in a raw windowpane ) page. In the event you have been charged more than the post price for a product in an Apple Retail Store, please see a Manager for a refund of the overload .
Should Apple reduce its price on any Apple-branded product within 14 calendar days from the date you receive your product, feel unblock to visit an Apple Retail Store or contact the Apple Contact Center at 1-800-676-2775 to request a refund or credit of the difference between the price you were charged and the current sell price. To receive the refund or credit you must contact Apple within 14 calendar days of the monetary value change. Please notice that this excludes limited-time price reductions, such as those that occur during extra sales events, such as Black Friday or Cyber Monday .
price protection is only available for up to 10 units of a particular product. additionally, we may require that you have the merchandise with you or otherwise have proof of possession when requesting monetary value protective covering .
Prices shown are in U.S. dollars. If you are paying for your order with an international Visa, MasterCard, or American Express credit menu, please note that the purchase price may fluctuate with substitute rates. In addition, your depository financial institution or credit poster issuer may besides charge you foreign conversion charges and fees, which may besides increase the overall cost of your purchase. Please contact your bank or credit batting order issuer regarding these fees .

Order Acceptance/Confirmation

Apple may, in its sole discretion, refuse or cancel any order and terminus ad quem order measure. Apple may besides require extra modify information prior to accepting or processing any ordering. Once we receive your on-line or Call Center order, we ’ ll provide you with an electronic mail orderliness confirmation. Your reception of an order confirmation, however, does not signify Apple ’ s acceptance of your order, nor does it constitute ratification of our offer to sell ; we are plainly confirming that we received your order. The Apple Store reserves the right at any prison term after receiving your order to accept or decline your ordain for any reason. If Apple cancels an order after you have already been billed, Apple will refund the bill amount .

Shipping & Delivery

Please review the Shipping & Pickup ( Opens in a newly window ) page to learn about how and when you will receive the products you purchased from the Apple Store. Since the actual delivery of your ordain can be impacted by many events beyond Apple ’ s operate once it leaves our facilities, Apple can not be held liable for deep deliveries. We will, however, work with you to ensure a politic delivery .
As Apple takes wish of the dispatch of the products you purchase on the Apple Store, the risk of loss of, or damage to, product ( south ) shall pass to you when you, or a person designated by you, acquires physical self-control of the intersection ( second ). title in the intersection ( sulfur ) shall pass to you when the product ( south ) is picked up by the carrier from our warehouse. At this point, you will receive the Shipment Notification Email. If there are any issues with delivery, please reach Apple to resolve .

In-Store Pickup and Return

Apple offers in-store cartridge for many of the items available on the Online Store. Certain products and payment methods, however, may not qualify for in-store pickup. alone you or the person designated by you may pick up the item ( s ) purchased. A government-issued photograph ID and order number will be required for pickup. Apple will notify you when your order is ready and the date by which you need to pick up your items. We ’ ll besides send you a admonisher or two, just in lawsuit it slips your mind. If you don ’ thyroxine pick up your regulate, Apple may cancel it. Please pawl here ( Opens in a new window ) for complete details about in-store pickup .

Pickup Contact

If you select in-store tone arm, you may designate a third party to pick up your order. You must provide the name and electronic mail address of the third base party. Please note that certain products and requital methods are not eligible for in-store pickup by a one-third party. The one-third party will need to bring a government issued photograph ID and ordain number for pickup. Apple is not responsible for actions taken by the third party once your detail ( s ) have been picked up .

Consumers Only

The Apple Store sells and ships products to end-user customers only, and we reserve the right to refuse or cancel your decree if we suspect you are purchasing products for resale.

U.S. Shipping Only

Products purchased on-line from Apple will entirely be shipped to addresses within the U.S. and are subject to U.S. and foreign export manipulate laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and used in conformity with these export laws and regulations. To purchase Apple products online from external of the U.S., please pawl here for international store information .

Product Availability and Limitations

Given the popularity and/or provision constraints of some of our products, Apple may have to limit the number of products available for purchase. Trust us, we ’ ra building them vitamin a fast as we can. Apple reserves the right to change quantities available for purchase at any time, even after you place an club. furthermore, there may be occasions when Apple confirms your arrange but subsequently learns that it can not supply the arranged intersection. In the event we can not supply a product you ordered, Apple will cancel the order and refund your buy price in full .

Gift Cards

For Apple Store Gift Card Terms and Conditions, please chink here ( Opens in a new windowpane ) .

reference : https://coinselected.com
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