Returns and exchange details
We accept returns within 30 days of your holy order date. If your item is damaged or bad, please contact us immediately so we can replace it. If you change your take care about your club for whatever reason, we will accept your return equally long as the socks are fresh and in the master promotion. transport costs are non-refundable. Always consider using a traceable ship avail or purchasing shipping indemnity as, unfortunately, we can not guarantee that we will receive your come back item.
Please contact customerservice @ fridaysock.com a soon as potential. If your club hasn ’ t been shipped yet we can change the savoir-faire for you. If the cargo has already been sent out, we will wait for the dispatch to be returned to us. When the dispatch has been returned to us, we can either re-send the cargo or issue a refund minus shipping costs.
Please note a wrong address can result in lose chain mail and there are cases where we do not receive them back delivered to person else. In the sheath that we do not receive the dispatch back, we are unable to resend items or issue a refund.
Please ensure when placing an regulate everything is chastise for mailing as we are not creditworthy if the address is faulty and items are lost in transportation system. Each happening is dealt with on a case by case basis, but below is a general guideline.
You will be contacted once the socks are returned and have an opportunity to get a refund minus any extra transport paid. ( example : If you paid $ 5.00 transport, but our actual price of ship was $ 15.00, you will be refunded for the socks minus the transportation deficit of $ 11.00. We will besides give you the choice to of reshipping the socks to you but will ask that the shipping cost be covered.
We ship through USPS using a serve that transports socks across the border and ships from our US satellite address. This allows us to charge less for embark and enables us to give the customer a trailing total. When items are returned, however, we pay a $ 5.00 fee for each software, along with the embark costs to receive the items spinal column. If you are a US customer, and your items have been returned, we can either refund minus the costs we paid to receive the goods back, or we can re-send the socks with these costs added, ampere well as the extra ship monetary value to re-send.
If you are an external customer, and your items have been returned, we can either refund minus the costs we paid to receive the goods back, or we can re-send the socks with these costs added, equally well as the extra embark cost to re-send.
If there are any issues we need to have communication within 30 days of the convention transportation window so we have time to investigate with our shipping partners. failure to contact us after this clock will no longer give us the ability to track goods down and come to a solution. Please besides note : Disputes with Etsy can not be opened after 100 days.
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