WhatsApp Help Center – About end-to-end encryption

privacy and security is in our deoxyribonucleic acid, which is why we built end-to-end encoding into our app. When throughout encrypted, your messages, photos, videos, voice messages, documents, status updates and calls are secured from falling into the ill-timed hands .

Personal messaging

WhatsApp ‘s throughout encoding is used when you chat with another person using WhatsApp Messenger. end-to-end encoding ensures entirely you and the person you ‘re communicating with can read or listen to what is sent, and cipher in between, not even WhatsApp. This is because with throughout encoding, your messages are secured with a lock, and lone the recipient role and you have the special key needed to unlock and read them. All of this happens mechanically : no necessitate to turn on any especial settings to secure your messages .

Business messaging

Every WhatsApp message is protected by the same Signal encoding protocol that secures messages before they leave your device. When you message a WhatsApp commercial enterprise account, your message is delivered securely to the destination chosen by the business. WhatsApp considers chats with businesses that use the WhatsApp Business app or pull off and memory customer messages themselves to be end-to-end encrypted. Once the message is received, it will be subject to the clientele ’ s own privacy practices. The business may designate a number of employees, or even other vendors, to serve and respond to the message.

Some businesses1 will be able to choose WhatsApp ’ s parent company, Meta, to securely store messages and respond to customers. While Meta will not mechanically use your messages to inform the ads that you see, businesses will be able to use chats they receive for their own market purposes, which may include advertise on Meta. You can always contact that business to learn more about its privacy practices. Note : The encoding status of an throughout code chat can not change without the switch being visible to the drug user. For more data about which chats are throughout code, please read our white newspaper .


Payments on WhatsApp, which are available in choose countries, enable transfers between accounts at fiscal institutions. Card and bank numbers are stored code and in a highly-secured network. however, because fiscal institutions can ’ metric ton process transactions without receiving information related to these payments, these payments aren ’ t throughout encrypted .

What’s the “Verify Security Code” screen in the contact info screen?

throughout encrypted chats between you and one other person have their own security code used to verify that the calls and the messages you send to that chat are throughout encrypted. Note : The verification serve is optional for throughout code chats, and alone used to confirm that the messages and calls you send are end-to-end encrypted. This code can be found in the touch information screen, both as a QR code and a 60-digit number. These codes are unique to each individual old world chat and can be compared between people in each old world chat to verify that the messages you send to the chat are throughout code. Security codes are just visible versions of the special keys shared between you – and do n’t worry, it ‘s not the actual key themselves, they ‘re always kept secret. When you verify a chat is throughout code, this besides verifies that you and your contact ’ mho lists of linked devices are up to date. To verify that an individual chat is end-to-end code :

  1. Open the chat.
  2. Tap on the name of the contact to open the contact info screen.
  3. Tap Encryption to view the QR code and 60-digit number.
    • Note: This feature is only available for a contact in an end-to-end encrypted chat.

If you and your contact are physically adjacent to each early, one of you can scan the other ‘s QR code or visually compare the 60-digit count. If you scan the QR code, and the code is indeed the lapp, a k check notice will appear. Since they match, you can be surely no one is intercepting your messages or calls. If you and your contact are n’t physically near each early, you can send them the 60-digit number using another platform. Let your contact know that once they receive your code, they should write it down and then visually compare it to the 60-digit numeral that appears in the touch information filmdom under Encryption. For Android and iPhone, you can use the Share clitoris from the Verify Security Code sieve to send the 60-digit number via SMS, electronic mail, etc. If the codes do n’t match, it ‘s possible you ‘re scanning the code of a different contact or a unlike telephone phone number. If your contact has recently reinstalled WhatsApp, changed phones, or added or removed a match device, we recommend you refresh the code by sending them a newly message and then scanning the code. Learn more about security codes changing in this article. Please note, if you or your contact use WhatsApp on multiple devices, you ’ ll want to verify the security code on all of your and your liaison ’ sulfur devices .

Why does WhatsApp offer end-to-end encryption and what does it mean for keeping people safe?

security is substantive to the service WhatsApp provides. We ‘ve seen multiple examples where condemnable hackers illegally obtained huge sums of private data and abuse engineering to hurt people with their stolen information. Since completing the execution of throughout encoding in 2016, digital security has become even more significant. WhatsApp has no ability to see the content of messages or listen to calls that are end-to-end code. That ’ sulfur because the encoding and decoding of messages sent and received on WhatsApp occurs entirely on your device. Before a message ever leaves your device, it ‘s secured with a cryptanalytic lock, and only the recipient has the keys. In addition, the keys change with every single message that ‘s sent. While all of this happens behind the scenes, you can confirm your conversations are protected by checking the security confirmation code on your device. You can find more details about how this works in our white newspaper.

naturally, people have asked what throughout encoding means for the work of law enforcement. WhatsApp appreciates the function that police enforcement agencies do to keep people condom around the global. We carefully review, validate and respond to law enforcement requests based on applicable law and policy, and we prioritize responses to hand brake requests. As separate of our education efforts, we published information for law enforcement about the limited information we collect and how they can make requests of WhatsApp, which you can read here. To learn more about your security system on WhatsApp, please visit WhatsApp Security. 1In 2021 .

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